Terms of service

Welcome to Havelia. By accessing or purchasing from havelia.in, you agree to the terms below. Please read them carefully.

1. About us This website is operated by Havelia ("Havelia", "we", "us"). Throughout the site, these terms apply to all users and customers.

2. Products & pricing

  • We make every effort to display our products and prices accurately. Prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice.
  • Product images are for illustration. Slight variation in colour or finish may occur.

3. Orders

  • Placing an order is an offer to purchase. We reserve the right to accept or decline any order.
  • We may refuse or cancel an order for reasons including product availability, errors in pricing or product information, or suspected fraudulent activity.
  • Payment options are prepaid (online) and partial-COD (a ₹199 advance online, balance on delivery).

4. Shipping & delivery Delivery timelines and terms are covered in our Shipping Policy. Delays caused by couriers, weather, or events beyond our control are not our responsibility, though we'll always help you track and resolve issues.

5. Returns Returns and refunds are governed by our Return & Refund Policy.

6. Product use & safety Havelia products are electrical appliances. You agree to use them only as described in the included instructions. We are not liable for damage or injury resulting from misuse, incorrect voltage, or failure to follow safety guidance.

7. Intellectual property All content on this site — text, images, logos, and design — is the property of Havelia and may not be copied or reused without permission.

8. Limitation of liability To the fullest extent permitted by law, Havelia is not liable for any indirect or consequential loss arising from the use of our products or website.

9. Governing law These terms are governed by the laws of India. Any disputes are subject to the jurisdiction of the courts of Rudrapur, Uttarakhand

10. Contact Questions about these terms? Email support@havelia.in or call +91 92535 01801.

Last updated: 10/07/2026